MOON Round Custom LED Mirror Large Vanity Mirror

Q: Why do I need to wait for so long? What's your whole handling process like?

A: We will process your order within 2 business days after you place an order, and your order goes through 2 phases, i.e., production and shipping.

PRODUCTION (6-7 Weeks)
Make a production schedule and purchase raw materials → Pending time → Produce the item according to individual customization requirements → Quality control and packing

SHIPPING
Standard delivery: Ship the package from the factory to the warehouses around the U.S. → Ship the package from the warehouse to you (2-3 Weeks)
Rush service: Ship the package from the factory to you directly via DHL (1 Week and less pending time)

Q: Is the white circle of the makeup mirror always on?

A: No, you won't see the white circle when the light turns off. The makeup mirror light turns on/off together with mirror front light via the same button.

Q: Is the WIFI Weather Station/Clock light always on?

A: Yes. As long as the mirror is powered on, the WIFI Weather Station/Clock light is always on.

Q: Can I use the wire to connect the mirror to the wall?

A: Yes. Steps as follows:
Step 1: Locate the lead wires behind the LED mirror backplate.
Step 2: Find the household lead wires, and make sure the power is off.
Step 3: Connect each mirror lead wire to your household lead wire of the same color. Please take good insulation measures at the connection.
NOTE: Please pay attention to electricity safety. It is recommended that green hands hire a professional electrician for wiring. PS: The above is just an example image. The actual wires are subject to the products.

Q: If I choose wire connection as the power source, can I use the wall switch to control the LED mirror?

A: If you would like to use the wall switch to control the light. Please let us know your preference during the order process so we can adjust the mirror's internal configuration accordingly. Keep in mind that if you use a wall switch, you won't have the ability to dim the lights or adjust the color temperature. Additionally, features like clocks or weather stations that require continuous power won't be compatible with the wall switch setup since they will turn off when the switch is off.

Q: Is it possible to turn only the backlight on with the front light off?

A: Yes. Single-color backlight has a separate touch switch on the mirror; 8-color backlight is controlled via the remote.