SHIPPING & DELIVERY
We ship from the US.
Free shipping on any order.
1. Stock products
Receiving Time=Processing Time+Shipping Time.
Processing Time: 1-2 Business Days.
Shipping Time: 2-3 Business Days.
2. Customized product
Receiving Time=Production Time+Shipping Time.
Production Time: 15-18 Business Days.
Shipping Time: 5-7 Business Days.
We can ship goods to other countries, please contact our customer service.
If you want to pick up the goods offline, please contact our customer service.
Usually, your order will be dispatched in separate parcels.
For orders shipping with UPS/FedEx please visit UPS/FedEx Tracking. If you have any issues or shipping delays please reach out to us via our Contact Us and we will make sure to help get these resolved.
Please contact both the carrier and our customer service to investigate. If it is confirmed there is an exception (i.e package lost) or delay will still last for a considerable time, we are responsible for re-shipment or refund according to your preference.